Support

How TritonChores works, and what to do when it does not. If none of this covers it, email support@tritonapps.com.

1. Where the app is up to

TritonChores is in development and is not yet on the App Store or Google Play. If you are testing a pre-release build, everything below applies; if you are waiting for the release, there is nothing to install yet.

2. Getting started

Create an account, then either create a household or join one with the invite code someone sends you. A household is the unit everything else hangs off — chores, points and the leaderboard all belong to it.

Add the jobs that genuinely recur first. A list of twelve real chores that stays accurate beats forty that nobody updates.

3. Inviting people

Open the household and share its invite link (it looks like tritonapps.com/chores/join?code=…) or the invite code in it. Anyone with the link or code can join, so send it directly rather than posting it somewhere public. If a code is circulating more widely than you intended, an administrator can remove the member and the household can be re-created.

4. Recurring chores and templates

A chore can repeat daily, weekly, monthly or on a custom pattern. Completing an occurrence schedules the next one, so a weekly job is set up once.

Save a chore as a template to reuse it in future, or start from the built-in templates for the common household jobs.

5. Reminders and notifications

Reminders are optional. TritonChores only asks for notification permission after you create your first chore with a due date, with a short explanation first, or when you turn reminders on in Settings. You choose how far ahead an upcoming-due reminder arrives, and whether overdue nudges happen at all. Tapping a notification opens the chore it refers to.

If reminders stop arriving, check that notification permission is still granted to TritonChores in your device settings — both iOS and Android can revoke it after a long period of disuse.

6. Points, streaks and the leaderboard

Each chore carries a point value you set, so effort rather than count is what is scored. Points accumulate into levels and achievements, and the household leaderboard shows the split.

The leaderboard is meant to make an uneven split visible, not to rank people. It can be ignored entirely and the rest of the app works the same.

7. Offline and syncing

Recent household and chore data is cached on your device, so the app opens and stays readable without a connection, and supported changes sync when you are back online.

A cold start with no connection is read-only until the account can reconnect — the cached session has to be revalidated before anything can be written.

8. Subscriptions (TritonChores Plus)

The free plan includes every feature, for one household and up to 15 active chores you have created. TritonChores Plus is an optional monthly or yearly subscription that removes both limits, with a 7-day free trial for new subscribers where the store allows it.

• Restore a purchase. On a new phone, or after reinstalling, sign in with the same TritonChores account and tap Restore Purchases on the subscription screen or in Settings → TritonChores Plus. Use the same App Store or Google Play account you subscribed with.
• Cancel or change plan. Subscriptions are managed by the store, not in TritonChores. On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions.
• Deleting your account does not cancel the subscription. Cancel it in the store first, or it will keep renewing.
• If Plus ends. Nothing is deleted. Groups and chores you already have stay; creating another group or active chore waits until you are back under the free limits.
• Refunds are handled by Apple or Google under their own policies, because they took the payment.

The full terms are in the End-User Licence Agreement.

9. Exporting or deleting your data

Settings → Export Data produces a copy of your data. Settings → Delete Account erases your account; it cannot be undone, so export first if you want a copy.

Chores you created in a shared household stay in that household’s record with your name detached, so deleting your account does not blank out the list for everyone else.

Delete your account without the app. If you no longer have the app installed, email support@tritonapps.com from the address on your account and ask for your account to be deleted. We may need to verify that the account is yours first. If you have a TritonChores Plus subscription, cancel it in your App Store or Google Play account as well — deleting the account does not cancel it.

10. Troubleshooting

• A chore is missing. Check you are looking at the right household — you can belong to more than one.
• Changes are not appearing for someone else. Both devices need a connection to sync. Pull to refresh once you are back online.
• Sign-in fails. Use the password reset on the sign-in screen. If the reset email does not arrive, check the spam folder before retrying.
• Notifications arrive at the wrong time. Reminder timing follows your device clock and time zone; check both if you have travelled.

11. Privacy

Your household’s data is shared with its members and nobody else. The full detail is in the Privacy Policy.

12. Contact

Email support@tritonapps.com. Telling us your platform, app version and what you expected to happen gets to an answer fastest.